Frequently
Asked

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All How it works Shipping Gifts
  • What PAITA.CLUB?

    As a PAITA.CLUB member, you have officially joined a club that respects simple and practical style, but only settles for the best. As a PAITA.CLUB member, you get style directly to your mailbox once a month and make your life one degree more comfortable.

  • What does membership include? Why should I join?

    As a PAITA.CLUB member, you get a high-quality t-shirt delivered home once a month and you become part of a community you've only dreamed of before.

  • How long is the delivery time?

    PAITA. delivered to members once a month. PAITA. are always delivered in the last week of the month. The delivery time depends on Posti's delivery speed. All our products are delivered as Posti letter mail, which means letters are delivered to recipients in 4 working days. More detailed delivery time information can be inquired by emailing office@paitaclub.com.

    Note! All orders received by the 20th of the month will be delivered. Orders received on or after the 21st of the month will be delivered in connection with the next month's deliveries.

  • How does home delivery work?

    PAITA. will be delivered directly to your home in just the right package that fits in your mailbox or door. Posti delivers the package as a regular letter in 4 working days. Who doesn't love a surprise package in the mail?

  • How does the gift card work?

    The gift card is delivered in PDF format by e-mail after ordering within two days of ordering. At the same time, you will receive a gift card number that you can use to redeem the gift. If you want to receive a physical gift card, select "Mail" when paying for the purchase. We will deliver the physical gift card to the delivery address you specified. You can write e.g. on the gift card yourself. the gift recipient's information, i.e. the gift card, is always delivered blank. The gift card can be used for a year from the time of purchase onwards.

  • I received a gift card - How do I activate the gift card?

    Click yourself on the home page to redeem your gift card. Follow the instructions on the page and fill in the requested information. After this you can take a chill. Depending on the size of your gift, we deliver your gift to your home every month for up to a year.

    When you fall in love with the concept, your registration is automatically valid after the end of the gift card period. If you want to change your order, you can make changes via the MY ACCOUNT section. Our monthly subscription model means you'll never be without a stylish and comfortable t-shirt again.

  • I am already a PAITA.CLUB member and received a gift card - How do I do it?

    Contact our customer service office@paitaclub.com and we will activate your gift.

  • I would like to change the color and style of the shirt - Can I change my order?

    Yes, you can change your order. Changes can be made in the "My Account" section. The options are Doesn’t matter, With logo and Without logo.

    It doesn’t matter option is the one we prefer at PAITA.CLUB. With this order model, you get a versatile spectrum of stylish and well-fitting t-shirts in your wardrobe. T-shirt with logo always has the PAITA.CLUB print on the front side. Option Without logo comes without any prints on front or back side of the t-shirt.

  • Does the price also include delivery costs?

    We want to keep things clear and simple, which is why all prices on our website are final prices. #simpleisbetter

  • Any other questions or feedback?

    We are here to help you, don't hesitate to send us a message. You can fill out the contact form and we will contact you as soon as possible.

    If you are already a member of the most stylish monthly PAITA.CLUB, you can make changes to your membership and order through your own member pages.

  • How about a PAITA. is the wrong size?

    We want our members to never be without a stylish and comfortable t-shirt again. If it is the first order of your membership, contact us and we will see how we can fix it.

  • Does the membership continue automatically?

    Yes, it continues. The membership is valid until further notice, meaning it continues without separate renewal. PAITA.CLUB charges membership once a month. If the card payment is not successful, the shirt will not be delivered. Membership can always be canceled before the next charge. You can view and modify the order and your own information in the 'My Account' section.

    A member of a monthly subscription pays with a credit card, which can be charged automatically once a month. When paying on PAITA.CLUB's website, Stripe acts as the payment intermediary. Stripe is a safe and easy payment method. The payment takes place directly on the online store's website and you are not directed to another service. When you pay with credit card payments offered by Stripe, you accept Stripe's terms and conditions (https://stripe.com/en-fi/legal/ssa).

  • What makes a shirt high-quality?

    We use combed cotton instead of regular cotton. It is premium cotton that is silkier to the touch, more stable in washing and firmer in use. Combed cotton is a type of cotton that has undergone a special treatment before being spun into yarn, which makes it feel much softer than regular cotton. This cotton has long fibers that tangle better. That's why our shirts are much shinier, softer, easier to wash, more durable and fit perfectly.